Greetings to all owners and managers of shisha lounges! The topic of today’s discussion will be the work of hookah establishments in the legal field of different countries: how much lounges are allowed, whether their activity is legal and how they cope with restrictions. In Russia, the legality of hookah lounges is regulated by several legal acts. Hookah lounges are obliged to comply with the anti-tobacco law, which prohibits smoking…

Greetings to all owners and managers of shisha lounges! One of the main, if not the most important component of a hookah establishment is tobacco and its availability. Nowadays, there are many tobacco blends with different prices, flavors and strengths. How do you choose the right ones? How should the tobacco matrix be filled? The topic of today’s discussion will be the logic of building a tobacco shelf and its…

Greetings to all owners and managers of shisha lounges! Today I would like to discuss with you the topic of how to save money in the lounge. I hope everyone understands that the proposed solutions and advice will not suit all establishments, first of all I would like to know how you deal with this issue in your establishment and why.1. Electronic menuThis menu eliminates printing costs. It allows you…

Greetings to all owners and managers of shisha lounges! In a hookah establishment, not only the atmosphere and quality of services are important, but also effective management. However, even experienced managers can encounter a number of mistakes that negatively affect the success of the establishment. In this article, we’ll look at three major mistakes that lounge managers often make.1. Ignoring feedbackIt is definitely worth listening to the opinions of guests…

  Greetings to all owners and managers of shisha lounges!   When opening a hookah lounge, an important aspect is proper pricing. The price of a hookah will not only attract customers, but also ensure the profitability of the establishment. In this article, we will look at the key parameters for calculating the cost of a hookah and offer a formula that will help you choose the price.Defining parameters1. Cost of…

Greetings to all owners and managers of shisha lounges! Today I would like to discuss the topic “UPSELLS IN THE HOOKAH MENU?”. But first, let’s figure out what an upsell is? Upsell — It is a sales technique that helps convince your guest to buy a more expensive product or service and get additional benefits. Upselling in the hookah menu is a powerful tool for increasing revenue and improving customer experience.…

Greetings to all owners and managers of shisha lounges! Last time, we discussed such an important topic as a regular guest. But how and where do regular guests come from?! Why do people choose your lounge on their first visit? What do you do for this? Today I would like to discuss with you the topic of attracting new guests to your establishments and what methods you use. I hope…

Greetings to all owners and managers of shisha lounges! Everyone knows how important a regular guest is in every business, especially in the service sector. After all, such a guest is the main source of profit, but what if he gone?! In this article I would like to discuss such issues as tracking, retaining a regular guest, and how to get him back. First, let’s figure out who a regular…

Greetings to all owners and managers of shisha lounges! The topic of today’s discussion will be “Which workshop is better to develop in limited conditions? Bar or hookah bar?” Each establishment has these two workshops (bar and hookah), plus many lounges now have a kitchen workshop and they all very rarely conflict with each other. By conflict, I mean when a guest chooses one thing: drinks, hookah or food.But what about…

Greetings to all owners and managers of shisha lounges! Today I would like to talk about hookah cocktails and get your opinion on this matter.I would like to immediately make out the point that in a hookah, the taste sensations are very strongly influenced by the taste of tobacco aromas, which ones you will use in the bowl and in what proportions. But I’m also sure that when smoking, everyone…