Hookah kitchen visible OR invisible. Your Opinion?
Greetings to all owners and managers of shisha lounges!
The hookah industry is quite young by the standards of bar and kitchen culture. A lot of things are borrowed and taken from these two directions. The location of the hookah kitchen in the lounges was not spared.
I wanted to discuss with you an important thing in hookah establishments, such as the place where the hookah is made. All hookah establishments are divided into two types: where there is an open hookah kitchen or a closed one – a separate place where the guest’s gaze does not fall.
Let’s analyze together with you each type of hookah cuisine and find out which option is more preferable and why.
Cons of Visible and Pros of Invisible:
1. Economic.
Organizing an open hookah bar is much more expensive than arranging a closed one. You will have to sacrifice part of the hall for the location of the workstation, as well as its additional equipment (equipment, furniture, sound insulation, etc.)
2. Otherworldly smells.
Even if you spend a lot of money on an expensive exhaust ventilation system, you still won’t be able to get rid of the strong aromas of tobacco and the smell of burning coal.
3. Noise and staff behavior.
When working at an open hookah kitchen, it is difficult for the staff to behave naturally so that guests do not pay attention to them, especially when there is a heavy workload,plus working in the hall increases the noise level inside the establishment.
4. Little space and cleanliness.
There should be a lot of space in an open hookah kitchen so that people do not interfere with each other, and this is an additional area seating facilities of the lounge.
Pros of Visible and Cons of Invisible:
1. Elements of the show.
Visitors are have an atmosphere of involvement and interest. They see the process and can always ask educational questions about tobacco, coal or hookah equipment. A huge plus is that the order can be prepared together with the guest and you can always let him appreciate the flavor before cooking the hookah.
2. Improving the quality of service.
A hookah master works better when he knows that he is being watched. He always sees what is happening in the hall and it is easier for him to control the work with heat and the functioning of hookahs.
Here is what I would like ask you to do in the comments section (business discussion):
- 1. What do you think a hookah kitchen should look like? Visible or invisible ?
- 2. What nuances did you follow when creating a hookah kitchen in your lounge?
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14 Comments
تريد إضافة تعليق? التعليق والتصويت متاح فقط لأعضاء لصورة < ر> بالفعل عضو نادي الأعمال? ٪ ق
Я отработал и в открытых и закрытых типах кальянных станций
Мой вердикт таков
Открытая станция на мой взгляд лучше
Ты всегда видеть зал, можешь комуницыровать с конечным потребителем эффективнее, плюс они видят весь масштаб, всею работу которую проводит мастер и вовлекаются в процес более желанно, и мастера работают более лучше тк за ними ведется контроль со стороны потребителя
Я думаю в профессиональных лаунжах, которые делают упор на основной упор как кальян все чаще и чаще будет встречаться открытая/контактная рабочая зона.
О плюсах контактной станции.
– Конечно же гости хотят общаться со своим мастером и им удобно прийти за бар, где будет прямой контакт (берем пример профильного каленного заведения)
-Так же, думаю, любому мастеру будет приятно, когда к нему может прийти его постоянный гость или товарищ и сесть к нему за бар. Плюсы контактного бара с обоих сторон 🙂
-Визуально мы можем организовать пространство внутри бара более аккуратным и это будет выглядеть очень притягательно и в то же время удобно
-Люди привыкнут работать в чистоте и будут чаще следить за этим. На дистанции это плюс
-Отрытое пространство позволит следить за залом не выходя из-за бара и быстрее реагировать на ситуации в зале
-Логистика работы удобней (процессы будут эффективней, особенно если брать в пример скорость отдачи) иногда будет достаточно сделать несколько шагов из рабочей зоны и кальян будет уже за столом у гостя
-Команде проще коммуницировать , передавать заказы и держать в курсе о ситуации в зале (если это один большой общий бар)
-Так же плюсик в копилку открытой станции и открытой выкладки-гость может ознакомиться визуально с вашей палитрой и при желании ‘послушать’ аромат . Мне кажется в закрытой зоне такая функция займет больше времени
Фото HookahPlace ZEN
Советую при построении бара познакомиться с терминами диаграммы спагетти,он вам поможет лучше спроектировать пространство ,так же не забывайте про антропометрию и эргономик.Сейчас много профессионалов , которые могут вам в этом помочь и сделать пространство удобным в работе
Спасибо за такой подробный ответ !)
Wow it’s awesome , and I’am very proud and happy to see my working place ( tangiers lounge) in the book 🤩 , I am waiting to read it
Thanks for the reply, how do you like the article? Which kitchen ( open or close) do you think is more suitable for you?
Оба варианта хороши и годны, самым оптимальным в плане финансов будет исходить всеже из планировки помещения)
Благодарю вас за ответ!)
Hello all. I prefer the Shisha Kitchen to be open. The visual aspect of packing a bowl, preparing a hookah would entice customers. As its said Packing a bowl even though looks easy but its an art. So why shouldnt Hookah Lounges and Hookah masters display that art.
On the contrary creating an open kitchen can be space occupying and add to the construction cost, ofcourse it depends on how many hookah units a lounge would keep, how many flavors etc but that needs space. If a lounge is big enough then yes make an open kitchen. But if the lounge is small then an open kitchen may not be a good idea because then you may lose sitting space. The alternative is a glass window can be created so if Customers want to watch they can. It all depends on the space availability. In my lounge I have a seperate kitchen which is placed behind the drinks bar but has a glass window which allows customers to watch standing at the drinks bar, not fully but some visual aspect is there. I made it that way due to the space aspect as we have a food kitchen also.
Also advantage of having an open shisha kitchen is the Hookah Masters / Shisha Makers can interact with customers easily.
Hello, thank you for the answer. Good idea with a glass window, Don’t you think that if the guests see the hookah cooking from beginning to end , some mystery disappears? (the guest sees everything and knows what he gets)
Я считаю что кальянная кухня должна быть видимой. Во первых гости видят что им берут чистый кальян, набирают свежую воду в колбу, мастер практически перед ними создает микс который они будут курить. Во вторых, кальянный мастер слышит зал, кто то закашлял, кто то усиленно продувает кальян, кто то просто стесняется и буравит спину мастера взглядом в надежде что тот обратит внимание. У себя в заведении я сделал именно так, кальянный мастер должен быть во все глаза, уши и руки.
И никто не отменял тот факт, что многим нравится смотреть как другие работают. Поэтому я считаю что кальянная кухня должна быть открыта
Спасибо за такой чёткий ответ!
I have started my shisha business with shisha cateringoutsourcing in 2008 and I remember how we have signed a contract with some modern rock-concert restaurant in St Petersburg. And its been the first time when I’ve seen somethething new to me – open kitchen. Its been a big panoramic window between the guests zone and kitchen – so all the guests could see how the meals cooking process looks like.
Its impressed me a lot, so when we have opened our first shisha bar at 2012 – The OFFICE, we wanted to implement something similar – big window to shisha kitchen. So everyone could see how the shisha cooking looks like (nobody made it before).
From nowadays you can see that the actual background behind the glass – is ugly. In those days, no one thought about it – its not enough to show just the process of shisha cooking.
Today if you go like that – the whole “kitchen” should look like a beautiful storefront – so that your guests can not only watch the process, but also enjoy the picture.
I never thought that its actually possible to make something nice with just a plastic (tobacco) containers, hoses and shisha exposition. After many years other guys from other lounges have made it better than me.
Here the old picture for you of the first open shisha kitchen concept from 2012-2013 from The Office lounge. Guys on this picture been a special guests from Moscow (came to introduce their innovative product in our lounge). After a several years one of them gonna be the creator of Hookah Place lounge concept, known today as the biggest shisha lounge chain in the world.
And yes, later HookahPlace have made the correct idea of open style shisha kitchen. Hope some of their team members will come to this topic and will send some modern pictures how its made.
Thank you for the answer. Tell me please, do you think there should be an open or closed hookah station in a modern lounge?
If its possible and enough appropriate space than for sure – open hookah workshop is better